![]() ![]() Part of the problem may be that the drivers won't update. I've also had two external hard drives fail recently, a USB hub, and non of the games I bought work anymore. I am sure the problem will soon reoccur - obviously every computer hardware and software company want to disable everything you own and make you buy new. Unfortunately although Windows SCAN app now sees my printer, it still won't connect to it. This is the website, select your own printer. I found a website that still has a working HP solutions centre, I downloaded from there, and it works - although annoys me all the time by telling me to buy yet more Ink. I still have my installation disc, but that doesn't show an "INSTALL" button and won't run.Īfter spending every spare minute for two weeks on this, I have a partial solution. ![]() Their website shows me no drivers but various assistants to download. I tried every solution on HP website (knowing they would just ignore me if I asked for help) and nothing worked. Constant freezing, refusing to restart etc, so I used my Laptop for a while but found that HP Solution Centre had disappeared from that, and Windows SCAN no longer recognised my scanner.Īs I have a need to submit a few scanned documents every weekend, I had to but a new desktop, which upgraded to Windows 11 as soon as it was activated, but SCAN and Fax and Scan would still not recognise my scanner. Fortunately I found Microsoft?windows SCAN App and that has worked brilliantly.Īs soon as Windows 11 was introduced my desktop and laptop both announced they were not able to upgrade to Windows 11, and the desktop was never right since. On a Windows 10 upgrade, HP Solution Centre disappeared from my computer and wouldn't reinstall. So basically I would never buy another HP product, or an inkjet printer.īut I carried on using the Scanner part, successfully. It malfunctioned with the supplied cartridges, HP suggested I buy new ones, same result, and then they told me it was out of warranty and refused to discuss it further. I desperately needed the scanner but not the printer, then 6 months later, I tried to start using the printer which has NEVER printed one page. I bought my HP F2480 scanner/printer many years ago because my old scanners had stopped working with the new Windows 7 (?). Please click “ Accept as Solution ” if you feel my post solved your issue, it will help others find the solution. Hope this helps! Keep me posted for further assistance.
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